Quotation
Quote by Charles Samuel Myers
I have no hesitation in saying that scientific management has hitherto consisted largely in the application of scientific methods to industry in the absence of psychological principles.
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The speaker says that scientific management has mainly used systematic, evidence-based methods to organize industry, while paying too little attention to psychology. In other words, improving work is not only a technical problem. It also requires understanding people, including how they think and respond.
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- University of Exeter, Rowntree Business Lectures archive
- Format
- Official Statement
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